Photo Credit: Kaivac
For most property managers, the number-one complaint from building users is the condition of restrooms. In a park and recreation center, the bathrooms also become the one area that takes the most time to clean and maintain.
The professional cleaning industry is well aware of this conundrum, and over the years various products, systems, and cleaning methods have been introduced to address the problem. While some of these products and methods have proven more effective than others, it has become clear that there is an additional piece to the puzzle—having an effective process for cleaning restrooms.
Enter Process Cleaning
What is now referred to as “process cleaning” was introduced several years ago in a school district in the Reno, Nev., area. Rex Morrison, a former custodian and administrator for the Washoe County School District, was looking for not only a more efficient way to clean but also a way to make it more consistent. Why were there fewer cleaning complaints from one custodial worker than from another, when both were trained in the same cleaning methods and essentially following the same cleaning procedures?