Photo Credit: Todd McBrayer
Big Ern can cook. I mean really, really cook. And if you were a fellow member of his Customer Loyalty Team at Zappos—or wandered by the office at the right time—you got to be one of the select few to enjoy some of the tantalizing dishes he brought to share.
More than once, a first-time taster would look up in awe and utter some version of “Big Ern, this is awesome. You should open a restaurant.”
Big Ern would smile and say, “That’s my dream.”