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One of the most important obligations of a manager is to determine how well agency staff members actually do their jobs. Decisions about continued employment are hanging in the balance, not to mention the agency’s ongoing existence, which is dependent to a great degree on staff performance. Accurate and fair appraisal is critical to everyone’s personal and organizational future.
A Closer Look
Organizations that operate at a high level of performance possess the following characteristics, as noted in J. H. Bernardin’s Human resource management: An experimental approach:
- Valid hiring and promotion criteria