CLASS DESCRIPTION
Parks and recreation agencies often turn to generic staff scheduling software in an effort to save money and simplify operations. However, as this session demonstrates, those short-term savings frequently create long-term inefficiencies, hidden costs, and operational challenges—especially for organizations managing part-time, seasonal, and compliance-driven workforces.
In this course, participants explore why “one-size-fits-all” scheduling tools fall short for parks and recreation departments and how purpose-built scheduling solutions can better support staff management, compliance, communication, and retention. Through real-world examples and operational insights, learners will gain a clearer understanding of the true cost of generic scheduling systems and the benefits of investing in tools designed specifically for recreation environments.
Learning Objectives
After completing this course, learners will be able to:
- Explain why generic staff scheduling tools often create hidden costs for parks and recreation agencies.
- Identify operational challenges unique to parks and recreation staffing that generic schedulers fail to address.
- Describe the impact of ineffective scheduling on staff morale, retention, and organizational efficiency.
- Recognize key features required to manage part-time, seasonal, and compliance-based staff schedules.
- Evaluate the long-term operational and financial benefits of using a purpose-built scheduling platform.
After successfully passing the Knowledge Check, participants will receive a completion certificate and follow-up email. The PRB+ University team is actively working to create partnerships with CEU-accrediting agencies and administrators. Please check back regularly for updates about new CEU partners, approved courses, and submission details: https://www.prbplus.com/ceus/.
ABOUT THE PRESENTER
Gwen McEwen is Co-Founder of RecStaff, which has helped recreation departments streamline staff scheduling for over a decade.