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Many park and recreation managers involved with facility maintenance know that when it comes to cleaning, restrooms are a center of complaints. However, a recent poll of managers of all types of facilities by a leading professional cleaning magazine found that some of these complaints are actually quite basic and can often be remedied fairly easily.*
For instance, at the top of the complaint list was empty soap and towel dispensers. Many park and recreation locations have done away with paper towels, so that may no longer be an issue. However, soap—or lack thereof—is often a concern.
The economy and budget cuts have, in some situations, played a role in this. While not a major expense, commercial hand soap can be more costly than, say, cleaning chemicals. As a result, maintenance administrators may try to get by with less. Sometimes they can … and sometimes they can’t. And when they can’t, that’s when park users raise their voices.